Privacy policy
Privacy Policy
Last updated: April 6, 2026
At Trandybuy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or use our services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order and transaction details
- Device, browser, IP address, and usage data
- Any information you provide when contacting us
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates, delivery notifications, and service messages
- Improve our website, products, and customer experience
- Prevent fraud, misuse, or unauthorized transactions
- Comply with legal obligations
3. Payment Information
Payments made on our store are processed through secure third-party payment providers. We do not store your full debit card, credit card, or banking details on our servers.
4. Sharing of Information
We may share your information only when necessary with:
- Shopify, which powers our online store
- Payment gateways and payment processors
- Shipping and courier partners
- Service providers that help us operate our business
- Legal authorities, if required by law
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve site functionality, remember preferences, measure performance, and support marketing or analytics activities.
6. Data Retention
We retain your information only for as long as necessary to fulfill orders, provide support, maintain records, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the details below.
8. Third-Party Services
Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third-party websites or services.
9. Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Trandybuy
Email: thefacultyofbrands@gmail.com
Phone: 8287782350
Address: G-326, Jahangir Puri, Delhi, 110033, India